The neutral arbitration program has been designed to give neither party any special advantage. If a dispute arises between ABSOLUTE RELOCATION SERVICE and the shipper arbitration may be a mutually beneficial alternative to help resolve the dispute. Section 49 CFR Section 375.211 provides that a mover must have a program in place to provide shippers with an Arbitration alternative. Arbitration is optional and not required under Federal law. A. Summary of the arbitration process: Arbitration is an alternative to courtroom litigation. It provides each party to the dispute to present their cases and allows a neutral third-party arbitrator to make a decision as to the merits of each side’s case. Arbitration subject to this agreement shall be conducted via written submission and, subject to the arbitrator’s discretion, through telephonic appearance. After the initial filing fees have been paid and the arbitrator selected, the initiating party or Claimant must submit a written brief summarizing their legal position and factual claims. All supporting documentation must be included with the initial arbitration brief. Copies of all documents must be submitted to all parties involved in the arbitration. Upon receipt of the Claimant’s arbitration brief and supporting documents, the responding party or Respondent will have 30 days to file their responsive arbitration brief and supporting documentation.

Further deadlines and timetables are subject to the arbitrator’s discretion. B. Legal effects: If the arbitration alternative is chosen, then any decision made by the arbitrator may be binding. Additionally, an arbitration decision may not be appealed in a court of law. All parties agree that the Arbitrator’s decision will be based exclusively on the governing United States Federal Law without regard to conflicting State laws or regulations. C. Applicable costs: Each party is responsible for their own costs associated with arbitration. A benefit to the arbitration alternative may be that it is less expensive than traditional litigation. Each party is responsible for 50% of the costs associated with securing the arbitrator and 100% of their own expenses, including but not limited to attorney fees. There is a $250 filing fee FOR EACH PARTY and a supplemental charge of $50 administration fee. Call carrier at phone number on front of this form for ADR processing forms.

To start Arbitration Process contact:

Phone: 772-742-5246

Fax: 772-742-2407

Email: claims@csipros.org

Web: https://www.csipros.org